Fraher explains how the likelihood of crisis increases when leaders are challenged to make difficult decisions in ambiguous contexts. This accessible textbook will appeal to business students and researchers studying leadership, change and crisis, as well as progressive-minded business leaders keen to improve their own organizations. 'All CEOs and Risk and Crisis leaders within organizations should read this thought provoking book. Amy dissects a wide range of contemporary crises in a critical manner and helps explain why most of these could have been avoided.' Brian McGarrie, Director, Part Time BSc Business Management Programme (Singapore), University of Birmingham