How many problems at work arise from the way in which jobs are set up? An alternative system is needed, where jobs can grow and develop: where communication about the work can flow up as easily as down. This work describes an approach incorporating colour-coding and information technology. Review of The Coming Shape of Organization'A new book from the father of team-role theory is an event....this stimulating, brief analysis suggesting that an effective model for the new flatter organization may be a helix, in which individuals and teams move forward on the basis of excellence rather than function.'The Director, July 1996