A practical, how-to guide for creating leaders and supervisors. Spanning topics from determining needs to evaluating performance, it covers all aspects of how to develop the skills, insights and attitude to lead others. It also demonstrates how to get others to share the same focus.
This book is an excellent addition for any training and developer's library. It would be a useful tool for any training and development manager.Diane Sanderson, Personnel Today, 10th July 01