This book constitutes a critical case study of the modern search for public sector reform. It includes a detailed account of a study aimed at developing a meaningful way of evaluating difficult-to-measure moral dimensions of the quality of prisons. The author calls for greater clarity and increased attention to these important aspects of organizational life.
This book constitutes a critical case study of the modern search for public sector reform. It includes a detailed account of a study aimed at developing a meaningful way of evaluating difficult-to-measure moral dimensions of the quality of prisons.
...a brave, thoughtful and inspiring book....We take for granted the values of a prison and its staff at our peril....Those who work inside prisons...will celebrate this work...
