This book describes the organizational and managerial ways in which firms can overtake and pass other firms. Ackoff stresses the concept of "quality of life" within an organization, and outlines three major ways this can be achieved.
A widely respected business thinker and pioneer in the fields of operations research and systems thinking offers a radical new approach to revitalize the American corporation. Ackoff explodes a number of fashionable business notions and introduces new organizational structures that can give a competitive edge. He cites examples from prominent companies such as General Motors, IBM, Kodak, Alcoa, Dupont, and others.
Detailed understanding of what is happening inside organizations an essential read.